Two-factor authentication for MyHealth

Two-factor authentication is an extra layer of security for your MyHealth account designed to ensure that you're the only person who can access your account, even if someone knows your password.


2FA
How it works | Manage your account |

How it works

With two-factor authentication, your account can only be accessed on devices you trust, like your iPhone, Android, or PC. When you want to sign in to a new device for the first time, you'll need to provide two pieces of information—your password and the six-digit verification code that's automatically displayed on your trusted devices.

Because your password alone is no longer enough to access your account, two-factor authentication dramatically improves the security of your MyHealth account; and all you personal health information.

Once signed in, you won’t be asked for a verification code on that device again unless you sign out completely, erase the device, or need to change your password for security reasons. When you sign in on the web, you can choose to trust your browser, so you won’t be asked for a verification code the next time you sign in from that computer.

Two-Factor Authentication Makes Password Reset More Secure

Rather than answering security questions to log in or reset a forgotten MyHealth password, you can now use two-factor authentication to do so.

A verification code is different from your device passcode you enter to unlock your iPhone, Android or PC. Verification codes are sent to the email that you chose when setting up two-factor authentication.

Turn on two-factor authentication

  • Log in to MyHealth on a trusted web browser or device
  • Click the profile icon profile icon at the top of MyHealth to open the menu
  • Click Security Settings
  • Click TURN ON TWO-STEP VERIFICATION within the green box in the middle of the screen
  • Confirm your email and enter password
  • Select SEND TO MY EMAIL
  • Enter your code and click NEXT
  • Two-step verification is now turned on for your account

Disable two-factor authentication

  • Log in to MyHealth on a trusted web browser or device
  • Click the profile icon profile icon at the top of MyHealth to open the menu
  • Click Security Settings
  • Click TURN OFF TWO-STEP VERIFICATION within the red box in the middle of the screen
  • Enter your password
  • Select SEND TO MY EMAIL
  • Enter your code and click NEXT
  • Two-step verification is now turned off for your account